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TERMS AND CONDITIONS

Follow the instructions to make the best use of our booking system.

CANCELLATION POLICY

  • Free cancellation before 24 hours from the tour.

  • Cancellation without refund 100% within 24 hours of the tour.

  • Free cancellation PRIVATE TOURS 48 hours before the tour.

  • Our excursions are not suitable for pregnant women and all people who have had recent back operations.

TRANSFERS FROM / TO HOTEL

  • Please contact us by email or whatsapp 2 days before the tour, to let us know your ROOM NUMBER. This information is important for us to efficiently carry out the transfer on time.

  • Please wait at the scheduled time at the reception of your hotel, already in possession of your personal belongings. It is important for us to efficiently carry out the transfer in a timely manner.

  • In respect of all customers we do not accept delays over 10 minutes, in which case we will consider the reservation as “No Presence” without the right to refund.

WEATHER CONDITIONS

  • Krabi vip Tour has as its first objective the safety of our customers since all our excursions are subject to weather conditions, such as wind, waves and currents. In case of bad weather conditions we will try to modify the current itinerary or replace the type of tour (with the due differences in costs to be reimbursed).

  • Rain for us is not a valid reason to cancel the tour.

  • In case of cancellation, the tour will be postponed by date depending on availability or will be refunded in total.

  • The Krabi region is subject to tides and we reserve the right to make changes to the itineraries in order to improve the quality of the excursions.

GENERAL INFORMATION DAMAGES / LOSSES

  • Krabi Vip Tour is not responsible for physical injury or accidents, property damage or personal loss that occurs during the tour. Our customers agree to be responsible for their own safety and assets.

PHOTO / VIDEO PRIVACY

  • Krabi Vip Tour has always promoted its social networks with photos and videos that we take daily with our customers. However, customers can expressly request Krabi Vip Tour via email not to publish their photos on social media using the right to privacy.

BOOK YOUR TOUR NOW

Our Tours are limited and early booking is recommended, do not wait until the last moment!

Contact us now and request information on our services and programs: our multi-lingual support will respond in 24h. Krabi Vip Tour remains at your disposal for quotes, offers and tailor-made excursions for families or groups.

Do you have any questions?

+66 95-024-7444

#krabivip

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